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DO I HAVE TO BOOK IN ADVANCE?It is strongly advised to book your preservation in advance so that we can add your flowers into our preservation run for that week. We can only take a limited number of bookings per week and during the peak wedding season we can end up turning away disappointed brides who didn't book in time. In order to secure your spot, we require a down payment of 50% to be completed to lock in your preservation and our current pricing.
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MY EVENT HAS ALREADY PASSED, can I still book my flowers in?Yes. Although we do strongly encourage our customers to book their blooms in advance, we can take last minute bookings. We suggest making your booking online ASAP so we can get in touch with you about getting your blooms to us as soon as possible.
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HOW DO I BOOK?To get your flowers booked in for preservation (pre or post event) all we require is a $300 deposit, which can be made here: https://www.bloomingkeepsakes.com.au/product-page/deposit Alternatively, if you know what keepsake styles you want, then add them to your cart and checkout. Once we receive your online booking, you will be issued with a Booking Number and further details.
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WILL MY FLOWERS CHANGE DURING THE PRESERVATION PROCESS?Simply put, yes, all preservation methods will change the colour and texture of your blooms in some way as the moisture is being remove. Your flowers go through a lengthy preservation process involving over 30 individual steps. We take the utmost care and use the most advanced methods of preservation on each and every flower to ensure these changes are minimal, but every flower reacts differently, based on its age, type, colour, origin etc. A variation in form can always be expected. This should be fully understood before proceeding with your order Floral preservation is about bestowing a new lease on life for your flowers, a beautiful rejuvenation that allows you to treasure your precious blooms for years ahead. All flowers are different in the way they preserve, Some common external factors that can affect the preservation of your blooms include the quality of the flowers when your florist receives them, the farms they were sourced from, the weather on your wedding day and how closely you follow our care tips and packing instructions.
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WHEN IS FINAL PAYMENT DUE?If you have made your booking with us through our "$300 Deposit Option" the final balance of your order is not due until 3-4 months after your blooms arrive to our studio. Your final invoice will be issued to you via email and will include and upgrades, changes, add-ons and return shipping (if applicable)
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WHEN WILL THEY BE FINISHED?The flower preservation process typically takes around 5-7 months, depending on our seasonal workload and the type of order you’ve placed. If you need your keepsakes sooner, we offer a "Jump the Queue" option, which prioritises your order and moves it to the front of the line. Please keep in mind that while this option expedites your order, we cannot guarantee a specific completion date as different flowers preserve at varying rates. However, your order will receive priority at every stage of the process, ensuring a faster return. We truly appreciate your patience, as this time allows us to give your keepsakes the attention and care they deserve. Given the demand and craftsmanship involved in our work, we are unable to guarantee an exact delivery date. Rest assured, the time invested is essential to achieve the best possible results for your final piece.
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HOW LONG AFTER MY EVENT DO I HAVE TO GET MY FLOWERS TO YOU?We can take your blooms up to 8 - 10 days after your event, although the sooner the better. Ideally, between 2 - 6 days is best. - If they are already dried or artificial, we can accept them at anytime.
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WHAT IF I CHANGE MY MIND ABOUT THE SIZE I ORDERED?You can change the size of your order all the way up until we receive your blooms at our studio. This way we can be sure to preserve the right amount of flowers for your chosen design/s. After your initial order, any size changes or add-ons are subject to new pricing.
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HOW DO I GET MY FLOWERS TO YOU?We preserve flowers from all States and Territories within Australia. With over 85% of our clientele successfully express posting their blooms to us after their event, it is safe to say that your special flowers will arrive to us safely and still in their beautiful condition if our Packing and Sending Instructions are followed correctly. VIEW HERE - www.bloomingkeepsakes.com.au/shipping - Alternativley, If you would like to arrange a drop off time to our Cairns studio, please contact us.
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CAN YOU SEND HOME MY UNUSED FLOWERS?We choose the best flowers from your bouquet to encapsulate and leave out those that don’t preserve as well as the others. Unfortunately, we do not send any unused flowers home as they do not last outside a 100% sealed and protected environment. If you want to keep some of your flowers, we suggest not sending your whole bouquet. Many factors that are out of our control contribute to preserved flowers deteriorating very fast if not professionally sealed and protected such as atmospheric moisture reabsorption, UV light exposure; causing colour fading and also because they are so extremely fragile that one bump or drop will cause them to crumble.
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HOW DO I SELECT THE BEST SIZE KEEPSAKE FOR MY BOUQUET?We offer a range of different size keepsakes but often we will recommend to you our 150mm Flower Orb for the best overall display and feel of your bouquet. If you have orchids or larger type flowers such as chrissies and proteas, we may recommend a flat artwork style keepsake as they will fit and display better. If you are still unsure, we offer a book now, decide later option in our shop. There are many different factors to consider when deciding such as the overall look of your bouquet, flower types, your personal preference and budget. Take a look at our pricing guide for more inspiration www.bloomingkeepsakes.com.au/shop
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HOW MUCH DOES IT COST?Our prices range from $99 to $2000 and depending on your budget we have an option for everyone. We suggest allocating between $600-$1000 for a standard size keepsake. All we require to get started is a $300 deposit which is then put towards your chosen keepsake style. To book in your flowers in, head to our Shop > Deposit > Add to Cart > Checkout. Our method of preservation is a highly advanced method called "Dry Freezing" which ensure the best quality of preservation Australia Wide. See "Our Difference" to learn more.
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IS MY DEPOSIT REFUNDABLE?A $300 deposit or a pay in full purchase is required to secure your booking with us. Once paid, 25% of this is non-refundable, unless your flowers are lost in transit or arrive in an unsalvageable condition, in which we will advise you and arrange a full refund.
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CAN I PURCHASE A GIFT VOUCHER?Of course! It is such a thoughtful gift and we make the process super easy. We can even post you a beautiful hard copy to give as a gift OR a digital version, whichever you prefer. Please contact us via email and we will get back to you with the process. hello@bloomingkeepsakes.com.au
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DO YOU TAKE BOOKING FROM ALL OVER AUSTRALIA?We are absolutely honoured to have worked with brides and families from all 6 states & territories across Australia. Our customers continue to come to us from far and wide- our results speak for themselves. We can guarantee if you are posting your flowers to us via express post that they will arrive to us in beautiful condition still if our "postal instructions guide" is followed correctly. BK Headquarters is located in one of the most beautiful parts of the world - Far North Queensland. We are exceptionally lucky to call Cairns home and are so proud to have our gorgeous Preservation Studio set up in one of the most popular wedding destinations across Australia.
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DO YOU PRESERVE FLOWERS FROM OTHER EVENTS AND OCCASIONS?Absolutely yes! We have worked with clients to preserve flowers from their baby shower, anniversary memorial, or simply just a custom piece for themselves.
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HOW MANY FLOWERS DO I NEED TO SEND?Depending on your chosen size keepsake/s, we like to say roughly 8-10 main flowers plus your foliage and dried elements if any. Very importantly don’t forget to send your foliage, as this brings your keepsake to life! Please remember though, we cannot use all of your flowers, so we will choose the best flowers and foliage for your chosen design, any leftover flowers will be recycled. Unfortunately, we cannot return any leftover blooms. The final selection of flowers used will be at our designer’s discretion. Always choose your smaller blooms to send for preservation as the smaller they are the more we can fit into your final piece.
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HOW LONG WILL MY KEEPSAKE LAST AND DOES IT REQUIRE ANY SPECIAL CARE?Your flowers once encapsulated within your keepsake will last forever, as they are now 100% sealed and no humidity, bugs or moisture can ever come back into it. We use the highest quality materials and techniques available to carefully handcraft each and every keepsake, however, like all artwork, your keepsake may slightly amber over time due to many environmental elements. To help prevent this we recommend keeping them out of any direct sunlight, such as bright windows or display units. When considering a place to display your keepsake, a cool and dry place away from UV rays is necessary.
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I AM A RETURN CUSTOMER! DO DO YOU OFFER ANY LOYALTY'S?We are so happy to have you as a returning customer and to thank you for choosing us again we will offer you either $50 OFF your order or a FREE Ring Cone Set added to your order! When making your booking please include your booking name and previous order number in the comments section and we will validate your booking and apply your loyalty.
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AIR DRIED BOUQUET! - I STILL HAVE MY WEDDING BOUQUET FROM YEARS AGO. IS THERE ANYTHING YOU CAN DO WITH IT?Yes, we love working with air dried flower as it stops their deterioration in its tracks and allows you to display your bouquet in a new special way. The process is very similar. Please note we cannot bring flowers back to their original state and they ill be preserved as is.
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RETURN POSTAGE-How is my order returned to me?Your keepsake/s will be posted home to you via Australia Post. If you do NOT confirm your return postal address with us we will send your keepsakes home to the address you provided in your original booking. All individual keepsake orders incur a cost of $24.95 for return delivery, this is added onto your final invoice. This includes Signature on Delivery. If your order is significantly larger a higher shipping cost may occur.
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WHAT IS THE PROCESS?WHAT IF MY EVENT HAS ALREADY PASSED ? HOW DO I GET MY FLOWERS TO YOU ? WHAT AREAS DO YOU SERVICE ?
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How do I know if you have availability?Unless we state otherwise on our homepage banner, we DO currently have availability. If we are booked out at the time of your booking, we will refund you straight away. If your booking is successful, you will receive a booking confirmation email from us.
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WHAT IS YOUR MOST POPULAR SIZE KEEPSAKE?BUNDLE: The Trio Set - this size will give you a life-sized representation of an average-size bouquet FLORAL BLOCK: 300mm Rectangle is our most popular floral block by far as it can fit roughly 60% more of your flowers inside than our 200mm. ORBS: 150mm Flower Orb and 100mm Flower Orbs are our two most popular orb sizes. Our 150mm Orb is perfect for representing a mini bouquet and our 100mm Orb is popular as a memorial orb. Functional/Add-ons: our Amora Ring Diamond and 3 Piece Mini Platter Set Framed 3D Art Bouquet- Large - this size will give you a life-sized representation of your bouquet
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